Fish Handling Policy
How we prepare and pack fish — and how to receive them.
Last updated 8 October 2026. These terms describe how Shan Aquatics operates; requirements in your country may differ.
This is starter text. Please review and adapt it to your business and local requirements before publishing.
Before dispatch
Fish are observed in our holding system and usually fasted before travel to keep water quality stable in the bag.
When your fish arrive
- Keep the box closed and dim until you are ready.
- Float the bag to equalise temperature.
- Acclimatise gradually to your water before release.